Frequently Asked Questions - FAQ

We've put together a series of the most common questions and comments that come through our inbox and done our best to answer them as thoroughly as we can right here. If you still have a question, please feel free to drop us a line.

What About Updating My Website?

Very often your website updates take only a few minutes. It may be a new page (the navigation structure will have to be changed), it may be you wish to delete a page (the navigation structure needs to be changed and the htaccess file updated for the search engines) or your may simply wish to change some of the content or add a picture. Whatever changes you decide to make to your website, your xml sitemap needs to be updated with Google and Yahoo.

Any updating we do for our current and past clients includes the xml sitemap update.

Murphy's Law - "Whatever may go wrong, will go wrong."

It is critical that before you think about editing your own website or blog, you understand the basics of editing, html code etc. The tools you use to edit your website are actually less important than the skills to use them. Once you have the skills, choosing the correct tools is fairly easy and safe.

Your website blog through WordPress is very simple to use if you are adding new entries, but altering of internal parts of the blog will very likely end in disaster. This is one of the reasons we always include a Plug-in for WordPress that backs up your databases!

Is It Possible To Update My Own Site?

Once you have your website "live", you may be wondering how you can make changes to it yourself, without having to pay a web designer. There are two main options:

1. There are many HTML editing tools available for making changes to your pages.

2. Purchase website editing software such as FrontPage

3. To update your website from your computer, you will need an FTP program. There are several great free programs available online, such as CoreFTP (which we use). If you already have an FTP program, you simply FTP into your account and upload your new or updated html files.

Time Trade Off

Usually editing your blog or website will take much longer than having a professional do the job. It's not unusual to spend hours (days actually, considering if often takes days to get a response to your inquiries) in support forums. The advantage? You can make changes whenever it suits you. Whatever your decision on time and cost, you must take some time to learn HTML and the workings of a website.

The more you can learn about how websites work, the safer and more effective you will be.

KISS Web-Site Maintenance

Because we realize you don't want to pay for an hours worth of labor for 15 minutes of work, we will prorate all web update changes to the nearest quarter of an hour or we can set up a monthly maintenance package for your site.